The best app and even better support
We are here for you 24 hours a day, every day of the week, including holidays.
Support that really helps
Our support team is always available
Guaranteed response in 24 hours
We don't make empty promises and we stick to them.
Professional and competent
You can always rely on our trained tax experts.
You can trust us. We will always inform you in time and fully.
Like a friend
Because life is better with friends. We maintain a cordial and personal exchange with you.
All are enthusiastic
Super service - accommodates all concerns. This makes the whole thing totally fun!
They take their time here. In particular, I would like to praise Mr. Groshaupt. Keep it up!
High quality + customer friendly. You hardly find that anymore: Either one or the other.
Frequently asked questions 💬
How can I contact you?
You can contact us via the support feature directly in the Steuerbot app, or write to us at any time at our support email address email@example.com.
Can I send you feedback as well?
Absolutely! We optimize the flow in the app every day. At every point in the app where you don't quite know what to do, the process is not perfect. We will implement your feedback consistently in the app. Write us a message to firstname.lastname@example.org.
Who will I talk to?
Our support team consists of trained and competent tax experts. Tim, as a tax consultant leads the team consisting of Anja, Madeleine and Pascal. But you may also talk to our founders Jochen and Marc, for example.
Do I have to do the whole tax return at once?
No, you do not have to edit the declaration from start to finish in one go. All your entries are saved continuously. You can continue whenever you have time.
What happens when I get stuck?
Don't worry. You won't be left alone with us. You can send a message to our tax experts directly via the app. They will see the current status of your tax return and reply to you within 24 hours.